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Support

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At Odyssey, our number one priority is ensuring that your make optimal security decisions under any circumstances, at any given time. Our reputable Support Services are designed to address your needs by providing flexibility and scalability, regardless of

We offer the following Support Schemes

Incident Response

Support Type

Incident Response and Forensic Investigations (IR)

Support Description

You get support for your Incident Response and your Forensic Investigations (IR). This service is valuable for addressing and managing a security breach or Denial-of-Service Attack against your organization. (On demand)

Contact Details

Available to provide assistance 24/7 via the Incident Response hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
USA: +1 201 905 8356
KSA: +966 13-8398686

ClearSkies™ & Managed Security Line of Services

Support Type

ClearSkies™

Support Description

You get support on properly configuring, managing and maintaining your ClearSkies™ SIEM.

Contact Details

Available to provide assistance 24/7 via the ClearSkies™ SIEM hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
UK: +44 774 977 4135
KSA: +966 13-8398686

Email support: [email protected]

Managed Security Line of Services

You get support related to your Managed Security Line of Services and your
Security Operation Center (SOC).

Available to provide assistance 24/7 via the ClearSkies™ SIEM hotline at the following numbers:

Cyprus: +357 22 463600
Greece: +30 210 6565200
UK: +44 774 977 4135
KSA: +966 13-8398686

Email support: [email protected]