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What is an ISOC? 2
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The ISOC model · What is an ISOC?

An ISOC - an Intelligent Security Operations Center - is one platform that brings collection, AI, detection, orchestration and a full add-on ecosystem together as a single governed system. Instead of a stack of disconnected tools, an enterprise or a service provider runs security operations from one intelligent core.

One platform, not a stack of tools

Most security teams don’t lack tools - they drown in them. The analyst becomes the glue, pivoting between tabs to piece one story together by hand. The result is alert overload, investigation in a vacuum, slow response - and nowhere the whole picture actually comes together. 

ClearSkies™ ISOC flips that. Instead of asking people to integrate tools, it makes the platform the integration layer. Telemetry is normalized once at the edge, reasoned over by AI, then correlated and acted on from a single TDIR core - so one signal is sharpened by every other capability, and the entire lifecycle is measured in one place.  

What makes it intelligent is that a proprietary AI core sits between raw telemetry and security action, so every decision is context-aware and risk-driven rather than a rule firing in isolation. Detection was never the hard part. Coordination was - and that’s exactly what an ISOC solves.

The platform at a glance

The ISOC platform coordinates a defined set of core functions end to end. Each is a governed capability of the platform - collected by the iCollector, enriched by Centric-AI, and acted on by the TDIR engine and the six native add-ons working as one, rather than a separately-integrated product. 

 

Core function

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iCollector

Gathers structured, semi- and unstructured telemetry from every environment and add-on, normalizes it into one context-aware data model (AI-assisted parsing for new sources), and feeds the TDIR engine. 

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Centric-AI

The platform’s central AI fabric - enriches and contextualizes telemetry, links related entities and events, and provides the shared intelligence every other function draws on. 

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Detection Factory (MITRE ATT&CK)

Produces and maintains the scored, ATT&CK-mapped detection content the platform acts on, continuously tuned from outcomes.

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Risk Scoring Formula

Assigns a consistent, explainable risk score to alerts, entities and incidents, so triage and response are prioritized by real risk rather than raw alert volume. 

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Intelligent Alert Routing

Directs each alert to the right queue, analyst or automated path based on risk score, context and tenant. 

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Generative & Agentic AI

The generative and agentic layer - including the AI-SecOps Autonomous Analyst - driving automated triage, enrichment, evidence-gathering and a visual investigation graph. 

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SOAR

Executes coordinated action across every integrated control - native add-ons and third-party tools alike - under tiered, human-in-the-loop governance. 

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Playbooks

Reusable, governed response workflows that codify how the platform reacts to a given incident type - consistent, repeatable, auditable response at scale

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Threat Hunting

Guided, hypothesis-driven hunting across the full normalized data set, plus UEBA-based anomaly surfacing. 

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Marketplace

Connects the platform to thousands of third-party products - EDR, firewalls, identity providers, cloud-security services, email gateways - normalized to the common schema and enabled per tenant.

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KPIs & SLA

Measures the whole lifecycle end to end - MTTD, MTTR, SLA attainment and outcome-based reporting - natively, per tenant. 

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Regulatory Frameworks

Maps activity and evidence to recognized frameworks, producing audit-ready records across single- and multi-tenant deployments. 

The TDIR Orchestration Core is the engine every function feeds; the ISOC is the whole platform that coordinates them.

The benefits of one ISOC platform

The ISOC platform converts a collection of security products into one governed system. Because the whole lifecycle runs through one intelligent platform and is measured there, its benefits land concretely on enterprise SOC teams and Service Providers.

Coherence

One workflow, not many consoles 

Speed

Correlated, orchestrated response 

Accountability

One measured, audited lifecycle

For enterprises.

 The platform turns a toolbox into a system.

 

The platform gives you What it means for you
One correlated incident to investigate, not many alerts to reconcile Scarce analyst expertise goes to real threats instead of manual triage - higher-value work, less burnout.
Orchestrated response across every native and third-party controlThreats are contained faster, and the same way every time - not tool-by-tool. 
Lower MTTD and MTTR, with the audit-ready record that proves it Less dwell time means less breach impact and cost; compliance you can evidence, not just assert. 
New coverage without another console to watch Security scales with the business - no matching rise in tools, training or headcount. 

 

For MSSPs.

The same platform is what makes managed security scalable.

 

The platform gives you What it means for you
One multi-tenant workflow and branded client portal across the book  One team serves many clients from one console, under your brand - operations scale without cost scaling at the same rate. 
Strict per-tenant isolation with shared, federated learning Each client stays separated and compliant, while every client gains detections learned across the base - trust and collective intelligence at once.
Outcome-based reporting, measured nativelyReport outcomes, not activity - it demonstrates value, supports retention, and lets you price on results rather than seats or ingest volume. 
Onboard new tenants and integrations without custom builds Faster time-to-revenue and predictable delivery cost - growing the book protects margin instead of eroding it. 

 

One platform - two editions

The same platform serves a single organization or thousands of tenants. An enterprise runs it for itself as the Enterprise Edition; a service provider runs it for many clients as the Service Provider Edition. Discover more about them.