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How it works 2
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The ISOC model · How it works

One lifecycle, coordinated across every function, on a multi-tenant platform. Telemetry flows up from your estate, is reasoned over by AI at the TDIR core, and flows back out as prioritized, governed outcomes. 

The end-to-end detection-to-response lifecycle, coordinated by ISOC

The defining strength of the ISOC platform is that it acts as the central coordination mechanism across the entire security ecosystem - as one continuous, governed cycle.

Collect & normalize

telemetry from every environment and add-on is brought in and normalized into one context-aware model. 

Detect & correlate

AI/ML detection and LLM-assisted correlation turn scattered events into single, ATT&CK-contextualized incidents.

Investigate

automated triage, enrichment and a visual investigation graph accelerate root-cause analysis.

Respond & contain

orchestrated playbooks and agentic response act across every integrated control, under governance. 

Deliver

one operator console and one branded client portal present outcomes across the whole estate.

Learn & improve

every outcome is measured and fed back, sharpening the next cycle. 

end_end_detection_response_lifecycle

One platform, one workflow, one ISOC portal

Telemetry flows up through the iCollector, outcomes flow out, and the ISOC platform coordinates everything in between - multi-tenant by design, so one platform serves a single enterprise or thousands of tenants with strict isolation and shared, federated learning.  

Position in the stack
Role in the ISOC platform
Below the TDIR engine
The iCollector handles collection and normalization, preparing the context-aware telemetry the TDIR engine correlates.
The TDIR engine
AI/ML detection, LLM-assisted correlation, automated investigation and SOAR-based response - coordinated by the platform alongside the six native add-ons.
Above the TDIR engine
Client-engagement, compliance and optimization layers turn the platform’s outcomes into dashboards, audit-ready evidence and SLA-tracked service delivered through the MSSP model.

From “an alert” to “a contained incident”

Without context

“High number of outbound DNS requests from host 192.168.1.24.” An analyst must pivot across disconnected tools to learn whether it even matters - alert overload, investigation-in-a-vacuum, hours to respond. 

With ClearSkies™ ISOC

“Unusual DNS tunneling from a developer workstation accessing confidential code repositories after hours - the associated user recently received a phishing email.” DNS Shield contributes the tunneling verdict, ITP the user and phishing context, and TDIR correlates them into one high-fidelity incident. AI triage prioritizes it; the configured playbook contains it in seconds; the full chain is written to an audit trail.